User Support Service Improvement Consultant - Oslo
emagine•Posted 5 days ago
Job Description
Join emagine in Oslo to enhance user support services for 6,000 government users. Develop and deliver interactive training on customer service, professional handling, and ongoing guidance tools. Focus on practical skills for a seamless transition to new facilities in 2026. Full-time role starting November 2025, with up to 9 months duration plus extension option.
Required Skills
Training program developmentCustomer service and handling techniquesInteractive pedagogical methodsCreating guidance tools like templates and checklistsQuality development in user support
Click on skills to find similar jobs requiring these technologies
Requirements
- Documented experience in developing and conducting training on service and customer handling
- Experience creating ongoing internal guidance and quality development programs
- Pedagogical competence to engage diverse target groups
- Up to 4 years of relevant experience
- Ability to deliver practical, interactive training adapted to the organization
- Provide evaluation methods and participant feedback post-training
Find More Opportunities
Ready to apply?
Apply on LinkedIn
Similar Opportunities
Discover other positions that might interest you based on skills, company, or location.
