Technical Support Senior Specialist Oslo

Schneider Electric•Posted 5 days ago

Job Description

Join Schneider Electric's Oslo team as a Technical Support Senior Specialist. Provide expert assistance for building automation (BMS), fire alarms, and security systems via phone and email. Gain hands-on experience with cutting-edge technology in our lab, collaborate with Nordic colleagues, and contribute to customer satisfaction in an inclusive, innovative environment focused on sustainability and continuous improvement.

Required Skills

Providing technical support via phone and email Guiding in troubleshooting and problem-solving Performing technical assessments for complaints Escalating issues to global support or R&D Collaborating and sharing knowledge with Nordic team Knowledge of building automation (BMS)Knowledge of fire alarm systems Knowledge of security systems

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Requirements

Vocational certificate in electrical engineering
Technical experience, preferably in relevant systems
Good Norwegian skills, both oral and written
Good English skills
Confident in professional expertise and enjoys sharing knowledge
Structured, clear, and pedagogical communication
Stays updated on new technology and trends
Contributes to continuous improvement and skill development

Benefits

Inclusive and supportive work environment
Thorough training and hands-on lab experience with latest technology
Close collaboration with national and international colleagues
Tight teamwork with sales for optimal information flow and customer satisfaction
Opportunity to contribute to sustainability ambitions
Equal opportunity employer with focus on diversity and inclusion
Ethical standards and compliance upheld