Support Specialist Oslo, Norway - Customer Success in EV Charging Tech
CURRENT•Posted 2 weeks ago
Job Description
Join CURRENT's innovative team in Oslo as a Support Specialist! Provide exceptional customer support for our cloud-based EV charging platform, resolve issues via email, phone, and screen sharing, contribute to product improvements, and onboard new clients. Ideal for service-oriented professionals passionate about green tech and sustainability. Gain hands-on experience in SaaS and e-mobility while influencing a growing scale-up.
Required Skills
Customer support via email, phone, and screen sharingSaaS solutions handlingCRM systems (HubSpot)Product development feedback and improvementsContent creation for newsletters and user guidesCustomer onboardingCloud-based platform support
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Requirements
- Completed bachelor's degree or relevant experience
- Experience in customer service or technical support
- Preferably experience with SaaS solutions or e-mobility
- Fluent communication in Norwegian and English (Swedish a plus)
- Familiarity with CRM systems (HubSpot training provided)
- Service-oriented, solution-focused, structured, reliable, self-driven
- High work capacity, ability to prioritize, takes initiative
- Interest in technology, social and approachable
Benefits
- Valuable experience in customer support, technology, and e-mobility
- Opportunity to influence work processes and improvements
- Supportive team that cheers each other on and celebrates successes
- Contribution to the green shift in a ambitious Norwegian scale-up
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