Support Specialist - Customer Success in Oslo
CURRENT•Posted 2 weeks ago
Job Description
Join CURRENT in Oslo as a Support Specialist and drive the green shift! Provide exceptional customer support for our cloud-based EV charging platform. Solve problems via email, phone, and screen sharing, contribute to product improvements, and onboard new clients. Ideal for service-oriented professionals with technical support experience and interest in SaaS and e-mobility. Be part of a innovative team shaping sustainable tech solutions.
Required Skills
Customer follow-up via email, phone, and screen sharingSaaS solutions experienceCRM systems (HubSpot)Product development input from customer needsContent creation for newsletters and user guidesCustomer onboarding
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Requirements
- Completed bachelor's degree or relevant experience
- Experience in customer service or technical support
- Preferably worked with SaaS solutions or e-mobility
- Strong communication in Norwegian and English (Swedish a plus)
- Familiarity with CRM systems (HubSpot training provided)
- Service-oriented and solution-focused
- Structured, reliable, and self-driven
- High work capacity and prioritization skills
- Takes initiative for improvements
- Interest in technology
- Social and approachable
Benefits
- Valuable experience in customer support, technology, and e-mobility
- Opportunity to influence company processes and product development
- Supportive team that cheers and celebrates successes together
- Contribution to the green shift and sustainable innovation
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