First-Line IT Support Specialist - Police IT Unit, Oslo
Politiets IT-enhet•Posted 1 days ago
Job Description
Join the Police IT Unit in Oslo as a First-Line IT Support Specialist. Provide essential tech support to police staff, handling inquiries, troubleshooting, and improving processes. Ideal for IT professionals with support experience and a passion for public service. Full-time role with competitive salary and benefits.
Required Skills
IT support and troubleshootingTicket system managementKnowledge of Windows 11Knowledge of iOSKnowledge of Active DirectoryPhone and customer support handling
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Requirements
- Minimum official vocational certificate in IT or equivalent relevant experience
- Experience in customer-facing first-line IT support
- Good communication skills in Norwegian and English
- Clean criminal record and suitability for police service
- Police certificate required upon hiring
Benefits
- Salary as advisor: 540,000-600,000 NOK, potentially higher for qualified candidates
- Membership in State Pension Fund with good pension and insurance schemes
- Professional development opportunities
- Flexible work including home office and exercise during work hours
- Summer and winter time arrangements
- Positive special treatment for applicants with disabilities, immigrant background, or CV gaps
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