Job Description
Seeking a skilled Desktop Support Engineer in Oslo for Teck Pals. Deliver first and second-level IT support, troubleshoot Windows and Mac systems, manage hardware and printers, collaborate with vendors on AV issues, and maintain tickets in a flexible project environment. Full-time B2B role with 3800 EUR/month gross and immediate start. Fluency in Norwegian and English required.
Required Skills
Windows XP/7/8.1/10 installation and troubleshootingMicrosoft Office 2010 supportCisco Jabber configurationMac OS basic supportPrinter and hardware installation/upgradePreventative maintenance on computers and peripheralsDiagnostic tools for network and hardware issuesIT support including Networks, Servers, AV, Smart Devices, Telecoms
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Requirements
- Provide first/second level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues
- Maintain ticket updates for all reported incidents
- Install, upgrade, support and troubleshoot Windows XP, 7, 8.1, 10 and Microsoft Office 2010, Cisco Jabber
- Basic knowledge of Mac operating system
- Install, upgrade, support and troubleshoot printers and computer hardware
- Perform preventative maintenance and remedial repairs on desktops, laptops, printers
- Use diagnostic tools for network connectivity and hardware/software problems
- Broad IT experience with understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
- Ability to work in a project-based environment with flexibility and teamwork
- Language fluency in Norwegian and English
Benefits
- 3800 EUR per month gross salary
- B2B contract
- Immediate joining
- Project-based work environment with teamwork opportunities
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