Design Section Leader - Elevate User Experience at NAV in Oslo
Nav•Posted 3 weeks ago
Job Description
Lead NAV's Design Section in Oslo and shape exceptional user experiences for Norway's welfare services. Guide 95 experts in product design, research, service design, and content design. Drive strategic development, ensure inclusivity, and build capacity for digital and physical interactions. Join a passionate top management team in a newly reorganized department focused on predictability, security, and trust for all citizens.
Required Skills
Product designDesign researchService designContent designUser-oriented methodologiesStrategic design developmentTeam building and capacity planningInclusive and universal design practices
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Requirements
- Proven leadership experience in design or user experience fields
- Expertise in building and delivering design competence to development teams
- Ability to strengthen organizational skills in user-oriented methodologies
- Experience managing large teams (approx. 95 employees)
- Capacity to hire and develop professional and personnel managers
- Understanding of inclusive design for digitally excluded users and equality
- Strategic mindset for organizational development and change
Benefits
- Leadership role in top management of a newly established User Experience department
- Opportunity to influence NAV's strategic user experience direction
- Collaborative environment with highly engaged and skilled professionals
- Contribution to public welfare services impacting citizens nationwide
- Dynamic role with potential involvement in ongoing organizational changes
- Stable full-time position in Norway's leading welfare administration
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