Customer Success Manager - Vind AI - Oslo
Vind AI•Posted 3 weeks ago
Job Description
Join Vind AI in Oslo as a Customer Success Manager and contribute to a sustainable future in renewable energy. Drive customer renewals, upsell opportunities, and adoption for our cutting-edge wind power planning SaaS platform. Collaborate with sales, product, and commercial teams to scale support while maintaining personalized relationships. Ideal for proactive professionals passionate about B2B SaaS and green tech. Full-time role in a dynamic, flat organization.
Required Skills
Building scalable processes and automation for customer engagementManaging renewals and identifying upsell opportunitiesLeading customer meetings and building trustCross-functional collaboration with sales, product, and marketingData-driven customer engagement and analytical insightsNavigating complex stakeholder relationshipsStructured process management for high-volume accounts
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Requirements
- Commercially minded and proactive with passion for long-term customer relationships
- Experience in SaaS/B2B roles balancing customer success and commercial ownership
- Strong communication skills and confidence engaging stakeholders at all levels
- Experience with renewals, upsell, or commercial account management
- Curiosity in understanding product and customer needs
- Analytical thinking to identify opportunities through data and insights
- Experience working cross-functionally with product, sales, and marketing
- Familiarity with industries with complex stakeholders like SaaS or tech-driven sectors
- Knowledge of data- or marketing-driven customer engagement processes
Benefits
- Central role in a growing company at the intersection of technology and sustainability
- Opportunity to shape product development and scaling
- Flat, fast-moving organization encouraging initiative and experimentation
- Competitive compensation and equity in the company
- Lunch benefits and social activities
- Friendly, ambitious, and collaborative team with visible impact
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Building scalable processes and automation for customer engagement jobsManaging renewals and identifying upsell opportunities jobsLeading customer meetings and building trust jobsCross-functional collaboration with sales, product, and marketing jobsData-driven customer engagement and analytical insights jobsNavigating complex stakeholder relationships jobs
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