Job Description
Join 24SevenOffice in Oslo as a Customer Success Agent! Drive customer success with Nordic-leading ERP and SaaS solutions. Handle inquiries via phone, chat, and email, exceed expectations, and collaborate on product improvements in a dynamic, innovative team. Full-time role with growth opportunities in tech and finance intersection.
Required Skills
ERP system support (including Bank, CRM, Order/Invoice, Purchase, MRP, Collection)Customer case handling via phone, chat, and emailInsight sharing for product and process improvementsKnowledge sharing and continuous professional updatingProcess optimization and routine development in customer service
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Requirements
- Higher education in technology or economics (or equivalent relevant experience)
- Understanding or experience with ERP systems (advantageous but not required)
- Fluent in Norwegian (spoken and written)
- Natural service mindset and structured working style
- Thrives in a high-paced environment
- Curious problem solver motivated by customer satisfaction
Benefits
- Exciting opportunities to contribute to large-scale projects
- Access to a broader Nordic market and modern SaaS solutions
- Professional growth and development potential
- Collaborative, supportive team environment
- Work at the intersection of SaaS technology and finance
- Direct impact on company vision and customer-centric ERP innovation
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ERP system support (including Bank, CRM, Order/Invoice, Purchase, MRP, Collection) jobsCustomer case handling via phone, chat, and email jobsInsight sharing for product and process improvements jobsKnowledge sharing and continuous professional updating jobsProcess optimization and routine development in customer service jobs
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