Customer Activation Manager - Digital Insurance - Oslo, Norway
If Insurance•Posted 3 weeks ago
Job Description
Join If Insurance in Oslo as a Customer Activation Manager. Lead customer engagement strategies using Salesforce Marketing Cloud to optimize omni-channel activations and drive growth for Nordic businesses. Collaborate in an agile, customer-obsessed team revolutionizing digital insurance. Ideal for CRM experts passionate about data-driven insights and lifecycle orchestration.
Required Skills
Salesforce Marketing CloudJourney Builder & PersonalizationCRM platform managementCustomer lifecycle orchestrationData analysis and reportingSQL for data queryingOmni-channel activation and automationSales process optimizationCX reporting and insightsAgile methodologies
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Requirements
- Experienced in setting up and running activity assessment and optimization efforts
- Experienced in a performance-oriented environment with many deliveries and stakeholders
- Great networking skills with a positive and proactive mindset
- Exposure to agile ways of working is a significant advantage
- Capable of understanding, analyzing, and reporting on data
- Working knowledge of journey design and execution using Salesforce CRM
- SQL skills are a plus, but willingness to learn is essential
- Ambitious with a keen eye for customer and user experience
- Thrive in environments with many stakeholders and cross-functional navigation
- Structured with curiosity for measuring outcomes, failing fast, and iterating
- Working proficiency in English and at least one additional Nordic language
Benefits
- Join a leading Nordic insurance company with 7,900 professionals
- Work in a diverse and inclusive environment that boosts innovation
- Part of an agile, customer-oriented team focused on growth
- Opportunities for professional development in digital transformation
- Stable employer supporting work-life balance in Oslo or Bergen
- Collaborate with experts in digital marketing, UX, and customer communications
- Equal opportunity employer valuing different perspectives and backgrounds
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