System Operations Engineer - Oslo, Norway
Kamstrup•Posted 12 hours ago
Job Description
Join Kamstrup as a System Operations Engineer in Oslo, Norway. Drive smart meter solutions, provide customer support for energy sectors, optimize processes, and ensure seamless operations. Ideal for IT pros with 3+ years in customer service and technical expertise. Excel in a collaborative team shaping smart energy future.
Required Skills
Managing system and technical onboardingProviding customer supportTroubleshooting issuesOptimizing processesWorking with CRM and case management systemsHandling SLAsAnalytical problem-solving
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Requirements
- Minimum of 3 years’ experience in customer service and IT, preferably in energy or telecom
- Proficiency in working with SLAs
- Proven track-record of close customer contact and handling complex deliveries
- Experience with CRM systems or case management systems
- Customer-centric mindset with structured and reliable approach
- Technical and analytical mindset
- Fluent in English and Norwegian
Benefits
- Work-life balance through flexible working hours
- Healthy canteen and fitness facilities
- Monetary contribution towards training activities
- Active employee association fostering collaboration
- Occupational health insurance and service with Avonova
- Competitive pension scheme through Storebrand
- Monday breakfast provided
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