Desktop Support Technician - Oslo, Norway
Sharp Brains•Posted 3 weeks ago
Job Description
Join Sharp Brains in Oslo as a Desktop Support Technician! Provide expert IT support for hardware, software, and applications. Troubleshoot Windows systems, manage tickets, and ensure seamless operations. Ideal for tech pros with 2-3 years' experience in desktop support and Microsoft tools. Flexible shifts, teamwork-focused environment.
Required Skills
Windows XP, 7, 8.1, 10 supportMicrosoft Office 2010/365Cisco JabberMac OS basic knowledgePrinter and hardware troubleshootingNetwork connectivity diagnosticsActive DirectoryGPOsEnterprise anti-virusMobile device management (iOS, Android)Windows PC/laptop management
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Requirements
- Bachelor’s Degree or equivalent in Computer Science or related field
- CompTIA A+, Microsoft Certified Professional (MCP) or better
- Minimum of 2-3 years of IT experience
- Windows 7-10 support
- Microsoft Active Directory and GPOs
- MS Office 365
- PC hardware installation and troubleshooting
- Enterprise anti-virus solutions
- Helpdesk ticketing systems
- Mobile device management (iOS and Android)
- Enterprise encryption solutions
- Proven analytical and problem-solving skills
- Ability to multi-task and meet SLAs
- Excellent communication skills
- Willingness to work off-hours and weekends
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