Product Design Lead – AI Assistant & Conversational UX in Oslo (Bangkok-Based, Relocation Provided)
Agoda•Posted 2 weeks ago
Job Description
Join Agoda as a Product Design Lead in Oslo to shape AI-powered travel experiences. Lead UX strategy for conversational interfaces, mentor a small team, and innovate in chatbots and natural language UX. Relocation to Bangkok provided. Ideal for experienced designers passionate about travel tech and AI.
Required Skills
End-to-end product design for AI and chat-based experiencesDesigning user flows and intuitive interfaces for web and appPrototyping and creating flows balancing clarity, trust, and speedUX and visual design aligned with company visionCollaboration with product managers, engineers, researchers, and analystsMentoring designers and providing feedbackData-driven design using insights, research, and best practicesExperience with conversational UX, LLMs, and multimodal interactions
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Requirements
- 7+ years of experience in product or interaction design with proven hands-on craft
- Experience designing for conversational interfaces, chatbots, or AI-powered systems
- Strong portfolio showing user-centered thinking and high-quality execution
- Ability to simplify complexity through clear information architecture and interaction flows
- Experience leading design discussions and collaborating cross-functionally
- Mentorship or light people management experience is a plus
- Familiarity with LLMs, natural language UX, or multimodal interactions is a bonus
- Data-informed mindset with experience using research, analytics, and best practices
Benefits
- Relocation provided to Bangkok
- Diverse and inclusive work environment with 7,100+ employees from 95+ nationalities
- Opportunities for professional growth through complex problem-solving and leadership
- Culture of experimentation, ownership, and collaboration
- Hybrid role blending hands-on design with team leadership
- Influence on product strategy in a high-impact AI travel product area
- Equal opportunity employer committed to merit-based employment
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