Lead Reliability Engineer Oslo

Mastercard•Posted 2 weeks ago

Oslo, Oslo, NorwayFull-timeMid-Senior level

Job Description

Lead Mastercard's reliability efforts in Oslo as a BizOps expert. Drive DevOps transformation, automate operations, and ensure production excellence using ITIL and SRE practices. Collaborate globally to triage incidents, shift left in development, and maximize customer experience in digital payments. Ideal for problem-solvers passionate about scalable systems and automation.

Required Skills

Scripting CI/CD Pipelines Monitoring tools Jenkins Unix/Linux Operating commands Network logic understanding Networking concepts F5 understanding

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Requirements

BS degree in Computer Science or related technical field or equivalent practical experience
Extensive experience in ITIL standards, service event management activities, incident management and application development lifecycle
Proven track record in supporting production applications to facilitate change and incident activities
Understanding algorithms, data structures, scripting, pipeline management, and software design
Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive
Experience in dealing with difficult situations and making decisions with a sense of urgency
Interest in understanding, analyzing and troubleshooting large-scale distributed systems
Experience in Site Reliability Engineering (SRE) practices and “Run” activities
Experience in customer support and delivery roles
Experience with financial oversight and process efficiencies