Job Description
Join Strise in Oslo as a Customer Success Manager. Build meaningful relationships with clients fighting financial crime using AI and automation. Handle onboarding, API setups, proactive support, and bridge product, tech, and sales teams. Ideal for tech-savvy professionals passionate about customer success in SaaS and fintech. Full-time role with ownership and impact.
Required Skills
API understandingTechnical mindsetProblem-solvingAML knowledge (bonus)Experience with partnerships or complex B2B relationships (bonus)
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Requirements
- Love people and get energy from meeting customers face to face
- Have a technical mindset and understand API
- Have a keen eye for details and find problem-solving fun
- Take ownership and make things happen without waiting for instructions
- Have a few years of experience from customer-facing roles, preferably in tech, SaaS, or finance
- Stay calm when things get messy and focus on finding solutions with the customer
Benefits
- Role with real ownership and influence on a product fighting financial crime
- Flexible setup with main base in Oslo office at Rådhusgata 9
- Minimum three days a week in the office, with opportunities to visit customers
- Best social committee with monthly after-work events, annual offsite, and more
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