Customer Success Manager – EdTech – Oslo
Task•Posted 16 hours ago
Job Description
Join Task as a Customer Success Manager in the EdTech sector, based in Oslo or Kristiansand. Drive customer success by providing expert support for LMS and authoring tools from partners like Valamis, Elucidat, and CrossKnowledge. Lead implementations, configure portals, identify growth opportunities, and collaborate with a dynamic team to shape Norway's learning technology future. Ideal for B2B SaaS professionals with technical curiosity and commercial insight.
Required Skills
User support for EdTech solutions (Valamis, Elucidat, CrossKnowledge)Leading implementation projects for new customersConfiguring and customizing customer portalsTechnical and commercial support for growth teamsExperience with LMS or e-learning tools
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Requirements
- Experience in B2B sales of SaaS solutions, customer success, or consulting
- Technical understanding and curiosity about new tools
- Commercial acumen to identify opportunities
- Pedagogical approach and strong relationship-building skills
- Structured working style with documentation of customer interactions
- Experience with LMS or e-learning tools (preferred)
- Background in consulting or similar customer-facing roles (preferred)
Benefits
- Varied workday combining support, projects, and customer relations
- Exciting customers in public and private sectors
- Close collaboration with experienced pedagogues, consultants, and technicians
- Workplace in Oslo (main base) or Kristiansand
- Opportunity to influence the development of future learning solutions in Norway
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