Customer Success Manager Core Clouds Public Sector Oslo
Salesforce•Posted 3 hours ago
Job Description
Join Salesforce in Oslo as a Customer Success Manager for Core Clouds in the Public Sector. Drive strategic partnerships, optimize AI CRM solutions, and ensure customer success through expert guidance and proactive support. Build trusted relationships and lead incident management for elite Signature Success clients. Full-time role fueling innovation in the agentic era.
Required Skills
Technical knowledge of Salesforce CloudsAnalysing technical conceptsTranslating technical concepts to business termsMapping business requirements to technical featuresLeading cross-functional teamsIncident management and communicationSalesforce platform adoption guidanceStrategic recommendation and orchestration
Click on skills to find similar jobs requiring these technologies
Requirements
- 7+ years of experience in Cloud environments in roles such as Customer Success, SaaS platform management, Solution Architecture, or Technical Consulting
- Outstanding communication and presentation skills with demonstrated ability to communicate and influence optimally at all levels of the organisation, including executive and C-level
- Skills for analysing technical concepts, translating them into business terms and mapping business requirements into technical features
- Ability to explain technical concepts in business-friendly terms to customers, then explain customer needs to internal partners
- Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects
- Proven ability to build trust-based relationships and navigate complex, enterprise-level environments
- Experience with the Salesforce Core platform is a plus
- Salesforce product certifications are a plus
- Knowledge of Salesforce products and features, capabilities, best use, and how to deploy
- Experience working with Enterprise-level customers
Benefits
- Work-life balance support and resources to be your best
- AI agents to accelerate impact and productivity
- Inclusive and discrimination-free workplace
- Equal opportunity employment based on merit
- Accommodations for disabilities in application process
- Comprehensive benefits including compensation, promotion, and training opportunities
Find More Opportunities
Ready to apply?
Apply on LinkedIn
Similar Opportunities
Discover other positions that might interest you based on skills, company, or location.
Automation workflows designAI/automation tools integrationData-driven modeling for budgeting and forecastingSQL and data querying+6
2h ago
View Details
Machine Learning and AI conceptsNatural Language Processing (NLP)Large Language Models (LLMs)Python programming+6
2h ago
View Details